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Terms and Conditions

1. Use of Content

By accessing our website, you agree to use the content and services provided solely for personal, non-commercial purposes. Unauthorized use, including but not limited to modification, distribution, or reproduction of content, is prohibited.

2. User Obligations

Users must not engage in activities that:

  • Violate any applicable laws or regulations.
  • Transmit harmful or malicious content.
  • Interfere with the website's functionality or security.
  • Infringe upon the rights of others.

3. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal data.

4. Proprietary Rights

All trademarks, logos, and content on this site are the property of Fadna or its affiliates. Unauthorized use is strictly prohibited.

5. Costs

Access to our website is currently free. However, we reserve the right to introduce charges in the future, with prior notice to users.

6. Liability for Content

While we strive for accuracy, we do not guarantee the completeness or reliability of the content. Users are responsible for verifying information before relying on it.

7. Liability for Third-Party Content

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or opinions expressed on such websites.

8. Exclusion of Liability

Fadna shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.

9. Variation

We reserve the right to modify these terms and conditions at any time. Continued use of the website signifies your acceptance of any changes.

10. Indemnity

You agree to indemnify and hold Fadna harmless from any claims, damages, or expenses arising from your use of the website or violation of these terms.

11. Monitoring / Recording of Communications

Communications with Fadna may be monitored or recorded for quality assurance and training purposes.

12. Termination

We reserve the right to suspend or terminate your access to the website at our discretion, without notice, for conduct that we believe violates these terms or is harmful to other users.

13. General

These terms are governed by the laws of Sri Lanka. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

14. Definitions

For the purposes of these terms:

  • "Content" refers to all materials on the website, including text, images, and multimedia.
  • "Services" refers to all services provided by Fadna through the website.

15. Refunds and Returns

We offer a 30-day return policy for unused products in their original packaging. To initiate a return, please contact us at mail@fadna.com. Refunds are processed within 3 business days upon approval. Please note that additional bank processing time may apply. For more details, refer to our Refunds and Returns Policy.

16. Delivery of Products

Deliveries are made within Sri Lanka. Estimated delivery time is 2–5 business days. Delays caused by courier services are beyond our control.

For inquiries, reach us at mail@fadna.com or call +94 70 2000 400.

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